How can I save money on my room rates?

• Make your reservation as soon as you have decided on travel plans. A limited amount of the cheapest rates are only usually available to the first few that reserve on a particular date; and they go quickly.
• Being flexible about your travel plans can save you money.
• The best rates are found during the off-season and at other times when the Hotel tends to have empty rooms. Business Hotels in the downtown area will often have specials on the weekend when their customers are home. Resorts often have specials during the week.
• Ask about weekly rates or weekend specials.
• Ask about suites. The Hotel might have a suite available to meet your needs that would be less expensive than two separate rooms. Remember to check on the bathroom arrangement, you may find having only one bathroom too limiting.
• Shopping the Internet can be the quickest and easiest way to compare many Hotels’ rates to find the best deals.
• Check into booking your room through a consolidator, they buy large blocks of rooms and often will pass their large discounts on to the individual consumer.
• You can check the national chain’s 800 number and also check with the Hotel directly, since one operator may be offering a special of which the other is unaware. ASK, if this is the best rate they have available.
• Check into booking your vacation as a package. You might be able to save by booking your room along with a certain airline, rental car or attraction ticket package.
• You can apply coupons, but read the coupons carefully for exceptions and their terms of use.
• Apply any special discount programs for which you are eligible.

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All hotel reservations are guaranteed to be the lowest rate available, at the time of booking, for the dates requested and the same hotel. If you find a lower rate for the same dynamics the process is simple: Submit our Rate Guarantee Form within 24 hours of making the booking with us. We will either refund the difference or cancel the reservation without penalty. * This guarantee may not apply to special events or third party bookings. A refund may only be credited to the same credit card used to make the reservation.

Hopefully, you’ll find the answer to your questions or concerns by reading through our most frequently asked questions list. If you don’t find the answer to your question; please contact either Reservations or Customer Service. Reservations can be reached at the toll free number on our site. If necessary, our Customer Service may be able to assist.

Please fill out a cancel/modify my reservation form. Include your previous reservation amount along with your questions. A Customer Service Representative will contact you within 24 hours. Please check the confirmation and the providers cancellation policy regarding refunds of reservation and/or deposit amounts. The policies are clearly detailed and closely followed because of our contractual arrangements.

We use secure-socket-layer (SSL) encryption, the standard encryption on the Internet. This encryption allows our users to feel confident and secure about supplying their credit card and personal information. SSL provides assurance that you are really doing business with us (and not an impostor) and that the information you are sending to us can not be intercepted or decrypted by anyone other than the intended recipient.

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