What should I consider when shopping for new luggage?

If you’re looking to buy new luggage, you should consider luggage with these features:

• Retractable rollers, rollers will make it easier to make it through the airport. You’ll also want retractable rollers, so the rollers won’t be pulled off.
• Removable straps. Straps make luggage easier to carry, but they can get caught on conveyor belts and either break or damage your luggage.
• A lock, preferably one that doesn’t dangle off the luggage too much.
• Carry-on luggage in a size that will be allowed under the recent more restrictive carry-on size limits.

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It depends on the how we negotiated with the provider. Some of our providers require just a room night deposit to hold your room while others require pre-payment at the time of your reservation. Please refer to the amount displayed on the hotel confirmation page to see what your credit card will be charged upon making the reservation. Typically those requiring pre-payment are offering significantly reduced rates.

We have provided you an actual reservation, there is nothing else that needs to be done. Behind the scenes we cause the provider to re-validate the reservation and acknowledge they are prepared for your arrival. In most cases you will emailed the providers confirmation number, usually within 48 hours, in combination with our instant confirmation number.

Each hotel has a different policy regarding multiple guests per room. Our technology allows us to display the appropriate rate for your room when you select the number of adults that will be staying in the room.

Please refer to your confirmation and or go to the website and complete a Customer Service Request. Include your previous reservation amount along with your questions. A Customer Service Representative will contact you within 24 hours to answer your questions.

Prestbury Cheshire | Saint Denis