How can I pick the best Hotel for me?
You can check some of these issues if they are important to you.

• Ask around and consider their customer service record. What ratings have they received from independent rating organizations?
• Evaluate their franchise for consistency. Many Hotel’s are franchised so you’ll want to see how the particular location fits into the Hotel’s chain. Find out how the chain rates this particular property within their organization.
• Consider their Hotel policies, are they favorable to you or do they penalize you in some way.
• Find out what partnerships they have that could save you money in other areas. Many Hotels have agreements with airlines, rental car or credit card companies.
• See if they credit your frequent flyer or frequent guest programs with points.
• Check the Hotel Chain's locations. Does their Hotel chain have locations where you travel? Do they have international locations?
• Check the individual hotel's location.  Is their airport hotel really close to the airport?
• Evaluate their facility. When were the rooms last remodeled? Does it have the types of features you need? How well does it suit your need for the quick overnight stay or the weeklong resort vacation? Do they have business suites or meeting rooms available if you need them? Does the particular Hotel you want to stay in located in a safe part of town? Is any major construction going on in the area around your Hotel’s location? Will there be any large groups staying at the Hotel that could negatively impact your stay?
• Do they offer the types of extra services you need? Do they have a concierge, shuttle or laundry service?
• Can they honor your special requests?
• See if they offer a Premium or Loyalty Club that feature the services you need.
• Check to see if you belong to any groups that entitle you to a special deal with a particular Hotel.
• Consider their rates and the availability of any coupons or discounts. See who offers the best overall deal for your budget.

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Please fill out a cancel/modify my reservation form. Include your previous reservation amount along with your questions. A Customer Service Representative will contact you within 24 hours. Please check the confirmation and the providers cancellation policy regarding refunds of reservation and/or deposit amounts. The policies are clearly detailed and closely followed because of our contractual arrangements.

Yes. You can switch hotels by canceling your previous reservation and making a new reservation. Please review your existing reservation to avoid any cancellation or modification penalties.

Most hotels require a minimum age of 18 in order to book a room. Some require the guest(s) be 21. You can see requirements for this and other hotel amenities on the hotel’s property information pages.

You can make a reservation for someone else using our system. Just make sure you include that person’s name and information as the guest. You can have a different name and address for the guest and for the person paying with their credit card.

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