What does the term "rack rate" mean?
A rack rate refers to the maximum or full price the Hotel will charge for the room. Of course, you'll want to avoid paying the full rack rate and try to find a discount on the room. You should be able to find the rack rate posted in the room, it is usually on the backside of your room’s door.

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All hotel reservations are guaranteed to be the lowest rate available, at the time of booking, for the dates requested and the same hotel. If you find a lower rate for the same dynamics the process is simple: Submit our Rate Guarantee Form within 24 hours of making the booking with us. We will either refund the difference or cancel the reservation without penalty. * This guarantee may not apply to special events or third party bookings. A refund may only be credited to the same credit card used to make the reservation.

You can make a reservation for someone else using our system. Just make sure you include that person’s name and information as the guest. You can have a different name and address for the guest and for the person paying with their credit card.

We work closely with providers to deliver the lowest available rates anywhere on the Internet, anywhere in the world. In most cases, Internet Hot Deals are significantly lower than other online hotel booking websites. Internet-hot-deals are always displayed first for any city hotel search and are designated with a hot-deals link.

Yes. You can switch hotels by canceling your previous reservation and making a new reservation. Please review your existing reservation to avoid any cancellation or modification penalties.

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