What should I consider when shopping for new luggage?

If you’re looking to buy new luggage, you should consider luggage with these features:

• Retractable rollers, rollers will make it easier to make it through the airport. You’ll also want retractable rollers, so the rollers won’t be pulled off.
• Removable straps. Straps make luggage easier to carry, but they can get caught on conveyor belts and either break or damage your luggage.
• A lock, preferably one that doesn’t dangle off the luggage too much.
• Carry-on luggage in a size that will be allowed under the recent more restrictive carry-on size limits.

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You can make a reservation for someone else using our system. Just make sure you include that person’s name and information as the guest. You can have a different name and address for the guest and for the person paying with their credit card.

Hopefully, you’ll find the answer to your questions or concerns by reading through our most frequently asked questions list. If you don’t find the answer to your question; please contact either Reservations or Customer Service. Reservations can be reached at the toll free number on our site. If necessary, our Customer Service may be able to assist.

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All hotel reservations are guaranteed to be the lowest rate available, at the time of booking, for the dates requested and the same hotel. If you find a lower rate for the same dynamics the process is simple: Submit our Rate Guarantee Form within 24 hours of making the booking with us. We will either refund the difference or cancel the reservation without penalty. * This guarantee may not apply to special events or third party bookings. A refund may only be credited to the same credit card used to make the reservation.

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