What does the term "rack rate" mean?
A rack rate refers to the maximum or full price the Hotel will charge for the room. Of course, you'll want to avoid paying the full rack rate and try to find a discount on the room. You should be able to find the rack rate posted in the room, it is usually on the backside of your room’s door.

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Click the map link on the hotel property page. This map will give you the main cross streets and address of the hotel. Click the tab: “directions to hotel”, enter your address and click “submit”. You will see a detailed list of how many miles and where to turn.

You can make a reservation for someone else using our system. Just make sure you include that person’s name and information as the guest. You can have a different name and address for the guest and for the person paying with their credit card.

It depends on the how we negotiated with the provider. Some of our providers require just a room night deposit to hold your room while others require pre-payment at the time of your reservation. Please refer to the amount displayed on the hotel confirmation page to see what your credit card will be charged upon making the reservation. Typically those requiring pre-payment are offering significantly reduced rates.

Yes. You can switch hotels by canceling your previous reservation and making a new reservation. Please review your existing reservation to avoid any cancellation or modification penalties.

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