What should I consider when shopping for new luggage?

If you’re looking to buy new luggage, you should consider luggage with these features:

• Retractable rollers, rollers will make it easier to make it through the airport. You’ll also want retractable rollers, so the rollers won’t be pulled off.
• Removable straps. Straps make luggage easier to carry, but they can get caught on conveyor belts and either break or damage your luggage.
• A lock, preferably one that doesn’t dangle off the luggage too much.
• Carry-on luggage in a size that will be allowed under the recent more restrictive carry-on size limits.

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Please fill out a cancel/modify my reservation form. Include your previous reservation amount along with your questions. A Customer Service Representative will contact you within 24 hours. Please check the confirmation and the providers cancellation policy regarding refunds of reservation and/or deposit amounts. The policies are clearly detailed and closely followed because of our contractual arrangements.

We have provided you an actual reservation, there is nothing else that needs to be done. Behind the scenes we cause the provider to re-validate the reservation and acknowledge they are prepared for your arrival. In most cases you will emailed the providers confirmation number, usually within 48 hours, in combination with our instant confirmation number.

We would be happy to help you make the reservation by phone. Please call the toll free number on our site. If necessary, our Customer Service may be able to assist you.

Non-refundable deposits are periodically required to hold rooms for your arrival and to provide you the lowest rates.

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